Whether you are a team leader or an individual contributor, managing and engaging conflict is one of the most difficult challenges you face. The best leaders are skilled at conflict engagement and resolution that otherwise can be stressful, uncomfortable, and awkward.

This highly interactive workshop provides very practical techniques, language, and tools to proactively work through conflict and remove the stress. Each participant will take a conflict assessment that will be their foundation for understanding their conflict style, the tendencies they favor, and how to identify those they need to use more. This impactful workshop is 2.5 hours of intense training followed up with one-on-one coaching from one of our consultants on how to better manage conflict using their assessment results.

If you want to finally understand how to effectively manage conflict and learn the language and approach to make it less stressful, click the “Register Today” or call us @ 413-237-9891.

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Leadership influence determines how effectively you get meaningful work done through others. This workshop helps leaders understand their influencing style, identify gaps, and build the skills to lead with greater impact.

Each participant completes a Leadership Influence assessment, followed by 2.5 hours of training and one-on-one coaching. Leaders leave with specific techniques for improving how they communicate, delegate, and motivate—and a clear development plan for growing their influence.

Accountability is the foundation of team performance—yet most leaders struggle with it. This workshop teaches leaders how to set clear expectations, follow up consistently, and have the direct conversations that drive results without damaging relationships.

Through practical exercises and real scenarios, participants learn the language and framework for holding people accountable in a way that strengthens trust rather than eroding it. This 2-hour session is one of our most requested leadership training workshops.

If your team doesn’t know exactly what you expect, you cannot hold them accountable for results. This workshop teaches leaders how to set detailed, specific, and time-bounded expectations that change the way they get work done through others. A natural follow-up to the Improving Accountability workshop.

Based on the proven book workshop program, this training has successfully developed leaders at all levels: team leaders, supervisors, managers, senior executives, presidents, and business owners. The program runs 7 weeks, meeting weekly for 2 hours, and each participant reads assigned chapters, applies the learnings, and shares results with the group.

This is management training that creates real behavioral change—not just awareness. Leaders learn to embrace their role, set expectations, hold people accountable, lead with confidence, and implement a system of management and leadership.

This workshop focuses on the core behaviors that build or break team trust: communication, follow-through, vulnerability, and mutual accountability. Teams work through focused exercises designed to surface real dynamics and build the habits that sustain high performance.

Servant leaders see their job as working for their team—supporting others’ success rather than directing from above. This 2-hour workshop transforms the participant’s mindset from traditional management to servant leadership, covering the language, techniques, and leader-standard work that unlock discretionary effort in every team member.

Emotional intelligence is a key attribute of the most effective leaders. This workshop helps leaders understand and manage their emotions, reactions, and interpersonal dynamics through self-awareness and practical techniques. Leaders who develop emotional intelligence improve their relationships, decision-making, ability to lead under pressure, and how they manage the moment.

Employee turnover is one of the most expensive problems an organization faces—and leadership is one of the leading factors in whether employees stay or leave. This workshop teaches leaders how to become retention coaches: identifying early warning signs, having meaningful stay conversations, and creating the conditions that make good people want to stay.

Change is constant in every organization, but most leaders aren’t trained to lead through it. This workshop provides practical techniques for managing your own mindset during change and adversity—and for helping your team navigate uncertainty, maintain focus, and adapt without losing momentum.